Our state of the art equipment and tele-services expertise allow us to offer the best outsourced customer acquisition services.
We use a predictive dialing system that dramatically streamlines the campaign process while allowing dialing flexibility. It runs on a Windows 2003 platform using Microsoft SQL 2007. This system allows us to develop complex branched scripting and we are able to make scripting changes in real time without requiring the agent to logoff to pick up the changes.
We use name top of the line brands such as:
Cisco Routers and Network equipment
3-COM and Dell Switches
Offsite data back-up
Our dialing and inbound.. capabilities are as follows: