communication solution
page border top
home
about
solution
compliance
technology
client
career
news
contact
about
data
Whether it's prospecting for new business, selling to a targeted list, or spreading the word about a new product, CommSol is your one stop solution.

Our state of the art equipment and tele-services expertise allow us to offer the best outsourced customer acquisition services.

We use a predictive dialing system that dramatically streamlines the campaign process while allowing dialing flexibility. It runs on a Windows 2003 platform using Microsoft SQL 2007. This system allows us to develop complex branched scripting and we are able to make scripting changes in real time without requiring the agent to logoff to pick up the changes.

We use name top of the line brands such as:

Cisco Routers and Network equipment
3-COM and Dell Switches
Offsite data back-up
Dell Servers
UPS backups
Backup Generators

Our dialing and inbound.. capabilities are as follows:

  • Dynamic Campaign Blending
  • Campaign VoiceMail
  • Predictive Dialing
  • Inbound Call Routing
  • Call Transfer
  • ANI & DNIS for Inbound
  • Automatic Route Selection
  • Multi-Number Dialing
  • AutoPilot
  • Campaign API
  • SuperCampaigns
  • Third-Party Connect
  • Voice Agent with Routed Auto Transfer (IVR)
  • Compliance Management
  • And many other features..
  • CTI Integration w/ major switches (Avaya, Nortel, Siemens, etc.)

    3 com
    cisco
    dell
    microsoft
    page border foot
    USA Based Call Centers  USA Based Call Centers
    © Communication Solutions LLC, 1997-2011